Are you scared of talking to the customer?
Are you hesitant while talking to the customer?
Do you get nervous in front of customers?
Are you unable to come out with a topic while talking to the customer?
हिंदी में पढ़ने के लिए यहाँ क्लिक करें।
By the way, friends, in today's time many malls have opened, where all the goods are kept aside. The customer himself chooses the goods. and buys. But even today there are many businesses where salesmen are required. Like Car Showroom, Bike Showroom, General Stores, Clothes Shop, Jewelery Shop, Sweet Shop etc. Salesmen are required in these places. If you are starting a business then it is not possible to start a mall right away. Because it requires a lot of capital. But if you want to do business in money, then whatever business you will do above, you will need a salesman. And when everything is new, then obviously there will be some questions in the mind towards the customer.
Friends, today you are going to get answers to many such questions in this post. If you have started a new shop. So obviously the staff will be new too. And when the staff is new, it is natural that such questions are bound to arise in their mind. So what should we do then? So let's talk about this topic today and try to find answers to those questions.
Are you scared of talking to the customer?
If you are doing a sales job for the first time then it is natural that many such questions will arise in your mind and you will be afraid to talk to new people. You will be a little nervous. As soon as a customer comes to our store, at that time new people think, who will handle that customer? Because at that time there is a little nervousness in his mind. We have to end this nervousness and fear forever. The hesitation inside you has to come out.
Are you hesitant while talking to the customer?
Friends, when we talk to our friends, we remain absolutely sure. And we can say whatever we want. At the same time, even in our own home, we can speak whatever we want. Like "Hey man, I have to take this thing today, let's come. And if you want anything, then tell me, don't speak later. While in my house, we talk that Papa, I bring fruit from the market, mommy If you want to bring something for you, then tell me. Etc. etc. At that time we are neither afraid nor nervous, nor do we hesitate. We just have to do the same in our work. The more you openly talk to the customer, the more nervous, fear and hesitation you will get from inside. And you will be able to talk to the customer like your friends. The more you talk to the customer. The more you talk to the customer, the more your fear will end, as well as your experience will increase, which will be of great use to you in the future.
Do you get nervous in front of customers?
Friends, do you also get nervous in front of the customer, when the customer comes in front of you, you do not understand what to do? Or in a panic you are too nervous to talk to the customer. Friends, this nervousness, hesitation, nervousness, nervousness, sweating or feeling scared are all signs of ignorance. It means that you do not know or have very little knowledge about that topic. When you have to speak on a topic, it is very important for you to have knowledge on that subject, otherwise you will not be able to speak. Similarly, when you are nervous in front of a customer, it indicates that you either lack knowledge or lack experience. So let's take this away from you today.
Are you unable to come out with a topic while talking to the customer?
Friends, it is a very special art to come up with a topic while talking to a customer. Which is not available to everyone. And consider the one who has learned this art, he has won the world. The only purpose of this topic is to keep the customer busy in his talk. The more engaged the customer is with your words, the more the chances of buying increase. That's why it is very important to understand this topic seriously, and don't worry, today I am going to tell you the technique by which you will be able to keep the customer busy in your talk.
Sometimes it happens that a customer comes to us and all we ask is "What do you want to be? or what do you want?" And as soon as we get the answer, we put our stock in front of him. As a result, very few customers take the goods and many customers go back. Friends, in today's world, the customer is very valuable. And it is going back due to any of our mistake so should we leave the salesman-ship or rectify it. The decision is yours. Because, if the customer goes back again and again, how many days will the employer keep you on the job? The point is also true.
So let's move on to the technique that can get rid of this problem. First of all, you should give the customer a chance to speak. And when the customer's talk is over, then you give him such an answer so that the customer can extract a new question from that answer. Means "In response to the customer's question, you put another question in front of him. So that he is forced to answer." Let us try to understand it with an example. Like the customer told you "Sir, show me the gift article!" So at that time will you take out all the gift articles of your store and put them in front of it? No.
Rather, at that time you will reply to the customer that "sir for what purpose do you want the gift article." Means to gift at someone's wedding, to give on someone's birthday, to gift on someone's wedding anniversary or for any program you are going for, you need a gift article. There are many such questions which you can use keeping in mind the situation of that time. You can answer the customer's question at least 3 or 4 times like this. When you are sure of what the customer wants. After that you show the product which he needs. You will see that only after seeing one or two products, your customer will be satisfied and your sale will be confirmed.
Friends, this is such a technique, which works in almost all business. You can use this technique according to your business. And you can earn more profit in less time. There are many such techniques, if you want me to write more posts on this topic, then please write the topic in the comment, I will provide you a post on that topic very soon. And very soon I bid farewell to you with a promise to appear in front of you with a new topic.
thanks!
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